BSB30115 – Certificate III in Business
1 core unit plus
11 elective units, of which:
- 7 of the elective units must be selected from the elective units listed below
- 4 elective units may be selected from the elective units listed below, from this Training Package or from any current accredited course or endorsed Training Package at the same qualification level if not listed below, 1 elective unit may be selected from a Certificate II qualification and 2 elective units may be taken from a Certificate IV qualification.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Core Units
- Elective units
Units
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBFLM303 Contribute to effective workplace relationships
BSBFLM305 Support operational plan
BSBFLM306 Provide workplace information and resourcing plans
BSBFLM309 Support continuous improvement systems and processes
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINN301 Promote innovation in a team environment
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWRT301 Write simple documents
BSBITU311 – Use simple relational databases
BSBITU312 – Create electronic presentations
BSBITU313 – Design and produce digital text documents
BSBITU314 – Design and produce spreadsheets
BSBITU315 – Purchase goods and services online
BSBWRK311 – Develop self-awareness
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BSB30415 – Certificate III in Business Administration
Total number of units = 13
2 core unit’s plus
11 elective units, of which:
- 7 elective units must be selected from the Group A units listed below
- 4 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 2 of the electives units may be selected from a Certificate II or Certificate IV qualification.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Core Units
- Elective units
Units
BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
Group A
BSBADM307 Organise schedules
BSBFIA302 Process payroll
BSBFIA303 Process accounts payable and receivable
BSBFIA304 Maintain a general ledger
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBWRT301 Write simple documents
Group B units
BSBADM302 Produce texts from notes
BSBADM303 Produce texts from audio transcription
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINM303 Handle receipt and despatch of information
BSBINN201 Contribute to workplace innovation
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBPRO301 Recommend products and services
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR204 Use business technology
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBITU311 – Use simple relational databases
BSBITU312 – Create electronic presentations
BSBITU313 – Design and produce digital text documents
BSBITU314 – Design and produce spreadsheets
BSBITU315 – Purchase goods and services online
BSB40215 – Certificate IV in Business
Total number of units = 10
This qualification has no core units
10 elective units, of which:
- 5 elective units must be selected from the Group A units listed below
- 5 elective units may be selected from the Group A or Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification from any currently endorsed Training Package or accredited course
- BSBITU307 Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome
- Units
- Elective units
Units
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBADM405 Organise meetings
BSBADM409 Coordinate business resources
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBCON401 Work effectively in a business continuity context
BSBEBU401 Review and maintain a website
BSBINN301 Promote innovation in a team environment
BSBIPR401 Use and respect copyright
BSBIPR402 Protect and use new inventions and innovations
BSBIPR403 Protect and use brands and business identity
BSBIPR404 Protect and use innovative designs
BSBIPR405 Protect and use intangible assets in small business
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spreadsheets
BSBITU404 Produce complex desktop published documents
BSBLED401 Develop teams and individuals
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBPMG522 Undertake project work
BSBRKG402 Provide information from and about records
BSBREL401 Establish networks
BSBRSK401 Identify risk and apply risk management processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWRT401 Write complex documents
BSBFIA412 – Report on financial activity
BSBITA411 – Design and develop relational databases
BSBITS411 – Maintain and implement digital technology
BSBRES411 – Analyse and present research information
BSB40515 – Certificate IV in Business Administration
Total number of units = 10
This qualification has no core units
10 elective units, of which:
- 5 elective units must be selected from the Group A units listed below
- 5 elective units may be selected from the Group A or Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification from any currently endorsed Training Package or accredited course
- BSBITU307 Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome
Units
Group A
BSBADM401 Produce complex texts from shorthand notes
BSBADM405 Organise meetings
BSBADM406 Organise business travel
BSBADM411 Produce complex texts from audio transcription
BSBFIA401 Prepare financial reports
BSBINM401 Implement workplace information system
BSBITA401 Design databases
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spreadsheets
BSBITU404 Produce complex desktop published documents
BSBWRT401 Write complex documents
Group B units
BSBADM407 Administer projects
BSBADM409 Coordinate business resources
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBEBU401 Review and maintain a website
BSBFIA402 Report on financial activity
BSBINN301 Promote innovation in a team environment
BSBITS401 Maintain business technology
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBMED401 Manage patient record keeping system
BSBREL401 Establish networks
BSBRES401 Analyse and present research information
BSBRSK401 Identify risk and apply risk management processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSB41415 – Certificate IV in Work Health and Safety
Total number of units = 10
5 core unit’s plus
5 elective units, of which:
- 3 units must be from Group A below
- 2 units may be from Group A, Group B or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 1 elective unit may be selected from a Certificate III or Diploma from any currently endorsed Training Package or accredited course.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Core Units
- Elective units
Units
BSBWHS402 Assist with compliance with WHS laws
BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes
BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control
BSBWHS405 Contribute to implementing and maintaining WHS management systems
BSBWHS406 Assist with responding to incidents
Group A
BSBCMM401 Make a presentation
BSBPMG522 Undertake project work
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS407 Assist with claims management, rehabilitation and return-to-work programs
BSBWHS408 Assist with effective WHS management of contractors
BSBWHS409 Assist with workplace monitoring processes
BSBWHS410 Contribute to work-related health and safety measures and initiatives
PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented
Group B
BSBINN301 Promote innovation in a team environment
BSBMGT401 Show leadership in the workplace
BSBMGT403 Implement continuous improvement
BSBWRT401 Write complex documents
BSBRES411 – Analyse and present research information
TAEASS301 – Contribute to assessment
TAEDEL301 – Provide work skill instruction
BSB50215 – Diploma of Business
Total number of units = 8
This qualification has no core units.
8 elective units must be selected, of which:
- 6 of the elective units must be selected from the units listed below, with no more than 3 units selected from any one group
- 2 elective units may be selected from elective units listed below, from the BSB Business Services Training Package, or from any current accredited course or endorsed Training Package at this qualification level or Certificate IV or Advanced Diploma level.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Elective units
Units
Group A
BSBADV503 Coordinate advertising research
BSBADV507 Develop a media plan
BSBADV509 Create mass print media advertisements
BSBADV510 Create mass electronic media advertisements
BSBMKG523 Design and develop an integrated marketing communication plan
BSBWRT501 Write persuasive copy
Group B
BSBADM502 Manage meetings
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design and development
BSBFIM502 Manage payroll
BSBEBU511 – Develop and implement an e-business strategy
BSBITB511 – Establish and maintain a network of digital devices
Group C
BSBHRM501 Manage human resources services
BSBHRM502 Manage human resources management information systems
BSBHRM513 Manage workforce planning
BSBHRM505 Manage remuneration and employee benefits
BSBHRM506 Manage recruitment, selection and induction processes
BSBHRM507 Manage separation or termination
BSBHRM509 Manage rehabilitation or return-to-work programs
BSBHRM510 Manage mediation processes
BSBLED502 Manage programs that promote personal effectiveness
Group D
BSBMKG501 Identify and evaluate marketing opportunities
BSBMKG502 Establish and adjust the marketing mix
BSBMKG506 Plan market research
BSBMKG507 Interpret market trends and developments
BSBMKG508 Plan direct marketing activities
BSBMKG509 Implement and monitor direct marketing activities
BSBMKG510 Plan e-marketing communications
BSBMKG514 Implement and monitor marketing activities
BSBMKG515 Conduct a marketing audit
BSBPUB501 Manage the public relations publication process
BSBPUB502 Develop and manage complex public relations campaigns
BSBPUB503 Manage fundraising and sponsorship activities
BSBPUB504 Develop and implement crisis management plans
Group E
BSBCON601 Develop and maintain business continuity plans
BSBINM501 Manage an information or knowledge management system
BSBINN501 Establish systems that support innovation
BSBINN502 Build and sustain an innovative work environment
BSBIPR501 Manage intellectual property to protect and grow business
BSBMGT403 Implement continuous improvement
BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
BSB50415 – Diploma of Business Administration
Total number of units = 8
This qualification has no core units
8 elective units, of which:
- 5 elective units must be selected from the Group A units listed below
- 3 elective units may be selected from the Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Elective units
Units
Group A
BSBADM502 Manage meetings
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design and development
BSBFIM502 Manage payroll
BSBITB511 – Establish and maintain a network of digital devices
BSBPMG522 Undertake project work
Group B units
BSBCUS501 Manage quality customer service
BSBINM501 Manage an information or knowledge management system
BSBINN301 Promote innovation in a team environment
BSBMGT502 Manage people performance
BSBRKG502 Manage and monitor business or records systems
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness
BSB50515 – Diploma of Franchising
Total number of units = 8
This qualification has no core units.
8 elective units must be selected, of which:
- 4 units must be selected from the Group A units listed below
- 2 units may be additional units from Group A
- 2 units may be selected from the Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, one unit may be selected from either a Certificate IV or an Advanced Diploma qualification.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Elective units
Units
Group A
BSBFRA501 Establish a franchise operation
BSBFRA502 Manage a franchise operation
BSBFRA503 Manage establishment of new sites or regions
BSBFRA504 Manage relationships with franchisees
BSBFRA505 Manage closure of a franchise
Group B units
BSBCUS501 Manage quality customer service
BSBFIM501 Manage budgets and financial plans
BSBINM501 Manage an information or knowledge management system
BSBIPR501 Manage intellectual property to protect and grow business
BSBLED501 Develop a workplace learning environment
BSBMGT502 Manage people performance
BSBMGT517 Manage operational plan
BSBMGT516 Facilitate continuous improvement
BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS501 Ensure a safe workplace
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness
BSB51315 – Diploma of Work Health and Safety
Total number of units = 9
5 core unit’s plus
4 elective units, of which:
- at least 3 units must be Group A below
- the remaining unit may be from Group A or Group B below or any currently endorsed Training Package or accredited course at Certificate IV, Diploma or Advanced Diploma level.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Core Units
- Elective units
Units
BSBWHS502 Manage effective WHS consultation and participation processes
BSBWHS503 Contribute to the systematic management of WHS risk
BSBWHS504 Manage WHS risks
BSBWHS505 Investigate WHS incidents
BSBWHS506 Contribute to developing, implementing and maintaining WHS management systems
Group A
BSBHRM509 Manage rehabilitation or return to work programs
BSBWHS410 Contribute to work-related health and safety measures and initiatives
BSBWHS507 Contribute to managing WHS information systems
BSBWHS508 Manage WHS hazards associated with plant
BSBWHS509 Facilitate the development and use of risk-management tools
BSBWHS510 Contribute to implementing emergency procedures
PUAWER003B Manage and monitor workplace emergency procedures, equipment and other resources
Group B
BSBINN601 Lead and manage organisational change
BSBMGT502 Manage people performance
BSBMGT516 Facilitate continuous improvement
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS408 Assist with effective WHS management of contractors
BSBWHS409 Assist with workplace monitoring processes
TAEDEL401 – Plan, organise and deliver group-based learning
BSB50815 – Diploma of International Business
Total number of units = 8
This qualification has no core units.
8 elective units must be selected, of which:
- 5 elective units must be selected from the Group A units listed below
- 1 elective unit must be selected from either the Group A units or Group B units listed below
- 2 elective units may be selected from the Group A or Group B units listed below, from this Training Package, or from any current accredited course or endorsed Training Package at this qualification level or Certificate IV or Advanced Diploma level.
- Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- Units
- Elective units
Units
Group A
BSBFIA501 Report on finances related to international business
BSBMKG511 Analyse data from international markets
BSBMKG512 Forecast international market and business needs
BSBMKG513 Promote products and services to international markets
BSBMKG516 Profile international markets
BSBMKG517 Analyse consumer behaviour for specific international markets
BSBREL501 Build international client relationships
BSBREL502 Build international business networks
Group B
BSBCUS501 Manage quality customer service
BSBFIM501 Manage budgets and financial plans
BSBINM501 Manage an information or knowledge management system
BSBINN501 Establish systems that support innovation
BSBINN502 Build and sustain an innovative work environment
BSBLED501 Develop a workplace learning environment
BSBMGT502 Manage people performance
BSBMGT517 Manage operational plan
BSBMGT516 Facilitate continuous improvement
BSBPMG521 Manage project integration
BSBPMG511 Manage project scope
BSBPMG512 Manage project time
BSBPMG513 Manage project quality
BSBPMG514 Manage project costs
BSBPMG515 Manage project human resources
BSBPMG516 Manage project information and communications
BSBPMG517 Manage project risk
BSBPMG518 Manage project procurement
BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS501 Ensure a safe workplace
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness